Crisis communication: What knowledge, skills and characteristics mark a good Crisis communication project manager?

Save time, empower your teams and effectively upgrade your processes with access to this practical Crisis communication Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Crisis communication related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

 

https://store.theartofservice.com/Crisis-communication-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

The Toolkit contains the following practical and powerful enablers with new and updated Crisis communication specific requirements:

STEP 1: Get your bearings

Start with…

  • The latest quick edition of the Crisis communication Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 769 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Crisis communication improvements can be made.

Examples; 10 of the 769 standard requirements:

  1. Why do we need to keep records?

  2. What is an unallowable cost?

  3. What are our needs in relation to Crisis communication skills, labor, equipment, and markets?

  4. In a project to restructure Crisis communication outcomes, which stakeholders would you involve?

  5. Are customers identified and high impact areas defined?

  6. Who is the main stakeholder, with ultimate responsibility for driving Crisis communication forward?

  7. Are the criteria for selecting recommendations stated?

  8. How do we know if we are successful?

  9. What knowledge, skills and characteristics mark a good Crisis communication project manager?

  10. What was the last experiment we ran?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Crisis communication book in PDF containing 769 requirements, which criteria correspond to the criteria in…

Your Crisis communication self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Crisis communication Self-Assessment and Scorecard you will develop a clear picture of which Crisis communication areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Crisis communication Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Crisis communication projects with the 62 implementation resources:

  • 62 step-by-step Crisis communication Project Management Form Templates covering over 6000 Crisis communication project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Assumption and Constraint Log: Diagrams and tables are included to explain complex concepts and increase overall readability?
  2. Stakeholder Management Plan: Is the Crisis communication project Sponsor clearly communicating the Business Case or rationale for why this Crisis communication project is needed?
  3. Procurement Management Plan: Are written status reports provided on a designated frequent basis?
  4. Quality Audit: Are the policies and processes, as set out in the Quality Audit Manual, properly applied?
  5. Procurement Audit: Does each policy statement contain the legal reference(s) on which the policy is based?
  6. Procurement Audit: Are buyers prohibited from accepting gifts from vendors?
  7. Change Request: Who has responsibility for approving and ranking changes?
  8. Risk Audit: Is there a clear procedure for reporting accidents/injuries?
  9. Procurement Management Plan: Is it standard practice to formally commit stakeholders to the Crisis communication project via agreements?
  10. Activity Duration Estimates: Does a process exist to identify Crisis communication project roles, responsibilities and reporting relationships?

 
Step-by-step and complete Crisis communication Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Crisis communication project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Crisis communication project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Crisis communication project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Crisis communication project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Crisis communication project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Crisis communication project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Crisis communication project with this in-depth Crisis communication Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Crisis communication projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Crisis communication and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Crisis communication investments work better.

This Crisis communication All-Inclusive Toolkit enables You to be that person:

 

https://store.theartofservice.com/Crisis-communication-toolkit-best-practice-templates-step-by-step-work-plans-and-maturity-diagnostics/

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.